Privacy Policy

At Lumi Peptides (“we,” “our,” or “us”), your privacy is important to us. This Privacy Policy describes how we collect, use, and protect your personal information when you visit our website, www.lumipeptides.com (the “Site”). By using our Site, you consent to the practices outlined below and confirm that you are at least 18 years of age. 

We collect personal information from you when you register an account, place an order, subscribe to our newsletter or SMS list, or contact us directly. This information may include your name, email address, billing and shipping address, phone number, payment details (processed securely through third-party services), and technical data such as your IP address and browser information collected through cookies. You may also browse our website anonymously; however, your use of the Site is still subject to this Privacy Policy and our Terms and Conditions. 

We use the information you provide to process transactions, fulfill orders, send order confirmations and shipping updates, respond to customer service inquiries, and deliver marketing communications if you’ve opted in. We may also use your information to better understand customer behavior and improve your experience on our Site. If at any time you no longer wish to receive marketing emails, you can unsubscribe using the link provided at the bottom of each email. If you are receiving SMS messages, you may opt out by replying “STOP.” 

To protect your personal information, we implement industry-standard security practices. All sensitive data is encrypted and transmitted via Secure Socket Layer (SSL) technology. Payment information is processed securely by third-party providers and is not stored on our servers after the transaction is complete. Access to personal data is restricted to authorized personnel only, and these individuals are required to maintain confidentiality. 

We use cookies—small data files stored on your browser—to improve your shopping experience, manage your cart, and analyze site performance. You may disable cookies through your browser settings; however, certain features of the Site may not function properly without them. 

We do not sell, rent, or trade your personal information to outside parties. We may share your information with trusted third parties who help us operate our website and deliver services, including payment processors, shipping carriers, marketing platforms, and analytics tools. These parties are required to use your information solely for the purpose of performing their designated tasks and are obligated to keep your data secure. We may also disclose your information when required by law, to enforce our site policies, or to protect our rights and the rights of others. Non-personally identifiable information may be used for marketing, advertising, or statistical purposes. 

If you are a California resident, the California Consumer Privacy Act (CCPA) grants you additional rights. You have the right to know what personal information we collect, to access that data, to request its deletion, and to opt out of the sale of personal data (though we do not sell personal data). You are also entitled to equal service and pricing even if you exercise these privacy rights. To make a CCPA-related request, please contact us at privacy@lumipeptides.com. 

Please also review our Terms and Conditions of Use, which govern the use of our website and include disclaimers and limitations of liability. They are available at www.lumipeptides.com/terms-conditions. 

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page with an updated “Effective Date.” By continuing to use the Site after changes are posted, you agree to the revised policy. 

If you have any questions about this Privacy Policy, you may contact us through our Contact page or email us at customerservice@lumipeptides.com. 

Disclaimer: All products sold by Lumi Peptides are intended for research use only. They are not for human consumption, nor for diagnostic, therapeutic, or medical purposes. You must be at least 18 years of age to purchase from this Site.